index

privacy policy

The person responsible for data processing is:


Kemal Sinan Sehbaz
Steinbauergasse 8/4-5
1120 Vienna
Austria
Email: Osterreich@lorisparfum.com

Phone: 069911118244

We are delighted that you are interested in our online shop. The protection of your privacy is very important to us. Below we will provide you with detailed information about how we handle your data. Your data will be processed on the basis of the GDPR and in accordance with Section 165 Paragraph 3 of the Telecommunications Act (Austria).

1. Access data and hosting

You can visit our websites without providing any personal information. Every time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to safeguard our legitimate interests in a correct presentation of our offering in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, which prevail within the framework of a balancing of interests. All access data is only processed for as long as is necessary to achieve the processing purposes mentioned above.

1.1 Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact options described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA.

The adequacy decision for the USA applies as the basis for the transfer to third countries, provided that the respective service provider is certified. Service providers from the USA are usually certified under the EU-US Data Privacy Framework (DPF). If the service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.

1.2 Content Delivery Network

In order to shorten loading times, we use a so-called content delivery network (“CDN”) for some of our offers. This service delivers content, e.g. large media files, via regionally distributed servers of external CDN service providers. Access data is therefore processed on the service provider's servers. Our service providers work for us as part of order processing. If you have any questions about our service providers and the basis of our cooperation with you, please use the contact option described in this data protection declaration.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA.

The adequacy decision for the USA applies as the basis for the transfer to third countries, provided that the respective service provider is certified. Service providers from the USA are usually certified under the EU-US Data Privacy Framework (DPF). If the service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.

2. Data processing for contract processing and contact

2.1 Data processing for contract execution

We collect personal data when you voluntarily provide it to us as part of your order or when you contact us (e.g. via contact form or email). Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract or to process your contact and you cannot complete the order or send the contact without providing this data. The data collected can be seen from the respective input forms.
We use the data you provide to process the contract and handle your enquiries (including enquiries regarding and processing of any existing warranty and service disruption claims as well as any statutory updating obligations) in accordance with Art. 6 Paragraph 1 Clause 1 Letter b GDPR. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed, your data will be restricted for further processing and deleted after any tax and commercial retention periods have expired in accordance with Art. 6 Paragraph 1 Clause 1 Letter c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

2.2 Contact

As part of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR if you voluntarily provide this data to us when contacting us (e.g. via contact form or email). Mandatory fields are marked as such because in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms. Once your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this declaration.

live chat tool WhatsApp

For the purpose of customer communication, we use the live chat tool of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("WhatsApp"). This serves to safeguard our legitimate interests in effective and improved customer communication in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, which prevail within the framework of a balancing of interests. WhatsApp works on our behalf. The telephone numbers we store on our mobile device are automatically processed on servers of Meta Companies with their headquarters at 1601 Willow Road, Menlo Park, California 94025, USA. Only telephone numbers of customers who have previously contacted us via WhatsApp and have therefore already accepted WhatsApp's terms of use and data protection are stored.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA, Israel, United Kingdom.

The adequacy decision for the USA serves as the basis for the transfer to third countries, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in these countries: Singapore. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard data protection clauses of the European Commission.

3. Data processing for the purpose of shipping

In order to fulfill the contract in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR, we will pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

The same applies to the transfer of data to our manufacturers or wholesalers in cases where they handle shipping for us (drop shipment). These are considered shipping service providers within the meaning of this data protection declaration.

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent to do so during or after your order, we will pass on your email address and telephone number to the selected shipping service provider in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR so that they can contact you before delivery for the purpose of notifying or coordinating the delivery.
Consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

DHL Paket (Austria) GmbH
Brunner Straße 65
1230 Vienna
Austria

DPD Direct Parcel Distribution Austria GmbH
Arbeitergasse 46
A-2333 Leopoldsdorf
Austria

4. Data processing for payment processing

When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the payment method selected, we pass on the data required to process the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves to fulfill the contract in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact options described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and optimizing our payment processes

If necessary, we will provide our service providers with additional data, which they will use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and optimizing our payment processes (e.g. invoicing, processing of disputed payments, accounting support). In accordance with Art. 6 (1) sentence 1 lit. f GDPR, this serves to protect our legitimate interests in protecting ourselves against fraud and in efficient payment management, which prevail within the framework of a balancing of interests.

5. Advertising by email, post, telephone

5.1 E-mail newsletter with registration, newsletter tracking with separate consent

If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR.

You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

If you have also given us your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR to analyze our newsletter, we will also analyze your use of our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).

For this evaluation, the emails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we link in particular the following "newsletter data"

  • the page from which the page was requested (so-called referrer URL),
  • the date and time of the call,
  • the description of the type of web browser used,
  • the IP address of the requesting computer,
  • the email address,
  • the date and time of registration and confirmation

and the one-pixel technologies with your email address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

You can unsubscribe from the newsletter tracking at any time by sending a message to the contact option described or via a link provided for this purpose in the newsletter.

The information will be stored as long as you are subscribed to the newsletter.

5.2 E-mail newsletter without registration and your right of objection

If we receive your email address in connection with the sale of a product or service and you have not refused this, in particular by entering your details in the list in accordance with Section 7 Paragraph 2 ECG, we reserve the right to regularly send you offers for similar products from our range, such as those you have already purchased, by email on the basis of Section 174 Paragraph 4 TKG (Austria). This serves to protect our legitimate interests, which prevail in the context of a balancing of interests, in advertising to our customers in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR.
You can object to this use of your email address at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs according to the basic rates. After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this declaration.

5.3 Sending evaluation requests by email

If you have given us your express consent to do so during or after your order in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, we will use your email address to ask you to submit a rating of your order using the rating system we use. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the request for a rating. After you have revoked your consent, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

5.4 Postal advertising and your right of objection

In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by post, unless you are entered in the Robinson list in accordance with Section 151 Paragraph 9 of the German Trade Regulation Act (GewO). This serves to safeguard our legitimate interests in addressing our customers with advertising in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, which prevail within the framework of a balancing of interests. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this data protection declaration. After you have objected, we will delete your address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this declaration.

5.5 Telephone advertising

If you have given your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, we will use the data required for this purpose or separately provided by you for our own advertising purposes, e.g. to provide information about interesting offers and our products. You can revoke your consent at any time either by sending a message to the contact option described in this data protection declaration or by a verbal message each time you call. After revocation, we will delete your telephone number unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this declaration.

The advertising calls are made as part of processing on our behalf by our service providers, to whom we pass on your data for this purpose. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

6. Cookies and other technologies

6.1 General information

In order to make visiting our website more attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages.
Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). You can find out how long cookies are saved in the overview in the cookie settings of your web browser.

Protection of privacy on end devices

When you use our online service, we use technologies that are absolutely necessary to provide the telemedia service you have expressly requested. The storage of information in your device or access to information that is already stored in your device does not require your consent.

For functions that are not absolutely necessary, the storage of information on your device or access to information that is already stored on your device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Any consent you may have given will remain in effect until you adjust or reset the relevant settings on your device.

Any downstream data processing through cookies and other technologies

We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process IP addresses, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping cart). In the context of a balancing of interests, this serves the overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 Clause 1 Letter f of GDPR and is carried out in accordance with the legal provisions of Section 165 Para. 3 TKG (Austria).

We also use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

What types of cookies are used?

Analytical / performance cookies:

These cookies enable us to collect anonymized data about the usage behavior of our visitors. We then evaluate this data in order to, for example, improve the functionality of the website and show you interesting offers.

third-party cookies

: These cookies from some of our advertising partners help to make the internet offering and our website more interesting for you. Therefore, when you visit our website, cookies from partner companies are also stored on your hard disk. These are temporary cookies that are automatically deleted after the specified time. Cookies from partner companies are usually deleted after a few days or up to 24 months, in individual cases even after several years. The cookies from our partner companies do not contain any personal data either. Data is only collected under a user ID pseudonym. This pseudonymous data is never merged with your personal data.

Necessary cookies:

These cookies are necessary to enable the operation of our website. These include, for example, cookies that enable you to log into the customer area or put something in the shopping cart.

Targeting cookies:

These cookies record your visit to our website, the pages you have visited and the links you have clicked. We will use this information to tailor our website and the advertising you see to your interests.

Functional cookies

: These cookies are used for certain functionalities of our website, e.g. to suggest a better navigation flow on our website, to show you personalized and relevant information (e.g. "interest-based advertising")

cookie settings

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of technologies in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can also access the following link: www.lorisparfum.store/cookie-einstellungen/. If you do not accept cookies, the functionality of our website may be limited.

6.2 Use of the Jimdo Consent Manager Tool to manage consents

We use the Jimdo Consent Manager Tool on our website to inform you about the cookies and other technologies we use on our website, as well as to obtain, manage and document your consent, if required, to the processing of your personal data by these technologies. This is necessary in accordance with Art. 6 Paragraph 1 Clause 1 Letter c of GDPR to fulfil our legal obligation pursuant to Art. 7 Paragraph 1 GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. The Jimdo Consent Manager Tool is an offer from Jimdo GmbH, Stresemannstrasse 375, 22761 Hamburg, Germany ("Jimdo"). After you submit your cookie declaration on our website, Jimdo's web server stores your IP address, date and time of your declaration, browser information, language and URL from which the declaration was sent, as well as information about your consent behavior. In addition, a cookie is used that contains information about your consent behavior. Your data will be deleted after 365 days unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA.

The adequacy decision for the USA applies as the basis for the transfer to third countries, provided that the respective service provider is certified. Until certification by our service providers, the data transfer continues to be based on this basis: standard data protection clauses of the European Commission.

Jimdo Tracking

We use the tracking and analysis tool of Jimdo GmbH, Stresemannstrasse 375, 22761 Hamburg, Germany. In accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, this serves to protect our legitimate interests within the framework of a balancing of interests, namely the purposes of a statistical evaluation of your user behavior on our website and to ensure a needs-based, user-friendly design and continuous optimization of our offers.
No cookies are used for Jimdo tracking. Your data (IP address, time of visit, device and browser information) are automatically collected, merged and processed using pseudonymized usage profiles for the purposes shown.
Your data is shortened, saved as a hash value and additionally encrypted with a random value that changes every 24 hours. This prevents any conclusions about the identity of individual users. The data is not merged any further.

7. Integration of the Trusted Shops Trustbadge/other widgets

Trusted Shops widgets are integrated into this website to display Trusted Shops services (e.g. seal of approval, collected reviews).

This serves to safeguard our legitimate interests in optimal marketing by enabling secure shopping in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, which prevail within the framework of a balancing of interests. The Trustbadge and the services advertised with it are an offer from Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with whom we are jointly responsible for data protection in accordance with Art. 26 GDPR. As part of this data protection notice, we will inform you below about the essential contractual contents in accordance with Art. 26 Paragraph 2 GDPR.

As part of the joint responsibility between us and Trusted Shops SE, if you have any data protection questions or to assert your rights, please contact Trusted Shops using the contact details provided in the data protection information contact options provided. Regardless of this, you can always contact the responsible person of your choice. Your request will then, if necessary, be forwarded to the other responsible person for response.

7.1 Data processing when integrating the Trustbadge/other widgets

The Trustbadge is provided by a US CDN provider (Content Delivery Network). An appropriate level of data protection is ensured by an adequacy decision of the EU Commission, which for the USA here Service providers from the USA are usually certified under the EU-US Data Privacy Framework (DPF). For further information, please contact here . If the service providers used are not certified under the DPF, standard contractual clauses have been concluded as an appropriate guarantee.

When you access the Trustbadge, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. The IP address is anonymized immediately after collection so that the stored data cannot be assigned to you personally. The anonymized data is used in particular for statistical purposes and for error analysis.

7.2 Data processing after order completion

After the order has been completed, order information (order totals, order number, product purchased if applicable) and your email address hashed using a cryptographic one-way function are sent to Trusted Shops. The legal basis is Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. This serves to check whether you are already registered for services with Trusted Shops and is therefore necessary to fulfil our and Trusted Shops' overriding legitimate interests in providing the transactional evaluation services linked to the specific order in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. If you have registered, further processing will take place in accordance with the contractual agreement concluded between you and Trusted Shops. If you are not yet registered for the services, you will then be given the opportunity to do so for the first time. Further processing after registration is also governed by the contractual agreement with Trusted Shops. If you are not yet registered for the services, you will then be given the opportunity to give your consent to receive invitations to submit reviews. If you do not give your consent, all transmitted data will be automatically deleted by Trusted Shops and personal reference will no longer be possible.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 Paragraph 1 Letter f of GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel). An appropriate level of data protection is ensured by an adequacy decision of the EU Commission, which for the USA here and for Israel here Service providers from the USA are usually certified under the EU-US Data Privacy Framework (DPF). For further information, please contact here . If the service providers used are not certified under the DPF, standard contractual clauses have been concluded as an appropriate guarantee.

8. Social Media

Our online presence on Facebook (by Meta), Instagram (by Meta)

If you have given your consent to this in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR to the respective social media operator, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which usage profiles will be created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and setting options to protect your privacy, please refer to the providers' data protection notices linked below. If you still need help with this, you can contact us.

Facebook (by Meta) is an offer from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. The data processing when visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here .

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for the transfer to third countries, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: European Commission standard data protection clauses.

Instagram (by Meta) is an offer from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland") The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA and stored there. The data processing when visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on insights data) can be found here .

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for the transfer to third countries, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: standard data protection clauses of the European Commission.

9. Contact options and your rights

9.1 Your rights

As a data subject, you have the following rights:

  • pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • pursuant to Art. 16 GDPR, you have the right to immediately request the rectification of inaccurate or completion of your personal data stored by us;
  • pursuant to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
    • to exercise the right to freedom of expression and information;
    • to fulfill a legal obligation;
    • for reasons of public interest or
    • is necessary for the establishment, exercise or defence of legal claims;
  • pursuant to Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data, insofar as
    • you dispute the accuracy of the data;
    • the processing is unlawful but you oppose its erasure;
    • we no longer need the data, but you require it to assert, exercise or defend legal claims or
    • you have objected to the processing pursuant to Art. 21 GDPR;
  • pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller;
  • pursuant to Art. 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or of our company headquarters.

right of objection

If we process personal data as described above to protect our legitimate interests, which predominate in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons that arise from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.

9.2 Contact options

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent granted or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

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